Frequently Asked Questions


Q. Where are you located?
A. Downtown Tacoma at 747 Broadway, Tacoma, WA 98402

Q. What are your hours?
A. Our retail location is currently closed. We are monitoring the Washington State and Pierce County Guidelines and assessing weekly our best course of action to serve you and keep us all as safe as possible. For now, curbside pick up is available by appointment. We're excited to now offer online shopping and the chance to stay connected through social media.

Q. When will my product ship?
A. We ship all orders using USPS. Most packages are sent using USPS ground mail. Orders are packaged and shipped to you within 1-3 days of receiving your order. We ship twice a week. 
Shipping Policy Link

Q. How much is shipping?
A. Free! Shipping is included in the price of all items unless noted.

Q. How high can a squirrel jump?
A. These little athletes generally can jump up to 5 feet from the ground and 7 feet across a tree or building.